Saluki Screen Repair

Saluki Screen Repair

Pryor Jordan founded Saluki Screen Repair in February 2013. The business began as a computer and smartphone repair shop and operated out of his apartment. The business consisted of a personal computer, a dining room table, and a cell phone.

Eight months later, the business moved into the Illinois Small Business Development Center’s “Small Business Incubator” near the Southern Illinois University campus in Carbondale. The business changed its name to Saluki Screen Repair. Its new focus: fast screen repairs for smartphones.

A year later, the business had outgrown its space in the Incubator and opened its doors at 859 East Grand Avenue in Carbondale. Today, the nine-person business has a second location at 2801-4 Civic Circle Blvd. in Marion, and repairs hundreds of smartphones, tablets, and laptops every month.

Mail-In-Repair

Mail-In Repair

If Saluki Screen Repair is out of your way, or if it is just more convenient for you to mail us your device, our mail-in repair service was designed just for you. We have a three-step process that will get your equipment fixed and returned quickly. Just download and complete our mail-in repair form, and then mail your device. Return shipping is $10, and you will receive the same highly-skilled repair service that we offer locally.

Once we receive your shipment, an experienced technician will contact you to explain the diagnosis and give you an estimate of the time and cost required to restore your device. Upon your approval, we will get to work.

Free Estimates

We offer a free diagnosis and estimate when you use our walk-in repair service or mail-in repair service. However, sometimes it is easier to have a cost estimate before taking the time to package your device or travel to our shop. If you would like to receive an estimate, please give us the details in the form.

An experienced technician will contact you in a timely manner to discuss your problem and provide an estimate.

Your Name *

Your Email *

Phone Number *

Alternate Number *

How do you plan on having your device serviced? *

Device Make *

Device Model *

Explain problem(s) with device *

Please leave this field empty.

Rachel Fox

Rachel Fox, Store Manager

Company:

Began working at Saluki Screen Repair in February 2016

Education:

BA, Foreign Language and International Trade, Southern Illinois University, 2015

Background:

Sales Lead, American Eagle Outfitters
Swim Instructor, John A. Logan College

Personal:

Favorite TV Shows - Rick and Morty
Favorite App - Instagram, Snapchat
John Duke

John Duke, Shift Leader

Company:

Began working at Saluki Screen Repair in July 2017.

Education:

Associates Degree, Industrial Quality Mangement, Frontier Community College, Bachelor of Business Management, Western Governor's University, Certified Project Management, Western Governor's University

Background:

Quality Resident Engineer, Aisin Warehouse Analyst, Maytag

Personal:

Hobby- Retro video games
Favorite Movies - Sleeping Beauty, Marvel Cinematic Universe.
  • Can I mail in any device for repair? +

    You can mail-in anything listed on our site. If you have any questions or your device is not listed please call and our technicians will assist you.
  • Do I have to prepay for mail in repair? +

    No, you do not. You pay when the repair is complete.
  • What should I include when I am shipping my device to you? +

    We only need your device, do not include accessories, the original packaging as this will only increase shipping cost. Any other information we need will be provided from the mail-in form.
  • Do you need my SIM card? +

    We recommend that you include your SIM card. Without it we cannot fully test your device.
  • Do I have to include my passcode with my phone? +

    It is recommended. We need the passcode in order to test your phone after the repair. If you do not wish to provide your passcode, certain phone functions won’t be tested.
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Fabian Smith

Fabian Smith, Repair Technician

Company:

Began working at Saluki Screen Repair in August 2017.

Education:

Studying Industrial Management and Applied Engineering at SIU-C.

Background:

Illinois National Guard,
Sales Associate at Home Depot

Personal:

Favorite TV Show/Movie - Game of Thrones, Wolf of Wall Street
Favorite Apps - Chegg, Tidal, Twitter
Christian

Christian, Repair Technician

Company:

Began working at Saluki Screen Repair in August 2017.

Education:

Studying Mechanical Engineering at SIU-C

Background:

Associate at Menard's electrical department

Personal:

Favorite TV Shows - Breaking Bad, Frasier, Seinfeld
Favorite Apps - YT Music, GroupME, If This Then That, Screaming Phone

Your Name*

Your Email*

Your Message

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SALUKI SCREEN REPAIR

Carbondale Location
859 East Grand Ave
Carbondale, IL 62901
(618) 351-0130
repairs@salukiscreenrepair.com

Marion Location
2801 Civic Circle Blvd.
Suite 4
Marion, IL 62959
(618) 944-4505

Open
Monday-Friday: 10am – 6pm
Saturday: 11am – 4pm

Contact us today! Call, email, or use the form to the left.

Mail-In_02

MAIL-IN REPAIR

We are happy to offer Mail-In Repair services. For just an additional $10 shipping charge, you can mail your device to us, and once it is repaired we will mail it back to you good as new!

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