Mail-In Repair

If Saluki Screen Repair is out of your way, or if it is just more convenient for you to mail us your device, our mail-in repair service was designed just for you. We have a three-step process that will get your equipment fixed and returned quickly. Just download and complete our mail-in repair form, and then mail your device. Return shipping is $10, and you will receive the same highly-skilled repair service that we offer locally.

Once we receive your shipment, an experienced technician will contact you to explain the diagnosis and give you an estimate of the time and cost required to restore your device. Upon your approval, we will get to work.

Free Estimates

We offer a free diagnosis and estimate when you use our walk-in repair service or mail-in repair service. However, sometimes it is easier to have a cost estimate before taking the time to package your device or travel to our shop. If you would like to receive an estimate, please give us the details in the form.

An experienced technician will contact you in a timely manner to discuss your problem and provide an estimate.

Your Name *

Your Email *

Phone Number *

Alternate Number *

How do you plan on having your device serviced? *

Device Make *

Device Model *

Explain problem(s) with device *

  • Can I mail in any device for repair? +

    You can mail-in anything listed on our site. If you have any questions or your device is not listed please call and our technicians will assist you.
  • Do I have to prepay for mail in repair? +

    No, you do not. You pay when the repair is complete.
  • What should I include when I am shipping my device to you? +

    We only need your device, do not include accessories, the original packaging as this will only increase shipping cost. Any other information we need will be provided from the mail-in form.
  • Do you need my SIM card? +

    We recommend that you include your SIM card. Without it we cannot fully test your device.
  • Do I have to include my passcode with my phone? +

    It is recommended. We need the passcode in order to test your phone after the repair. If you do not wish to provide your passcode, certain phone functions won’t be tested.
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Your Name*

Your Email*

Your Message



Carbondale Location
859 East Grand Ave
Carbondale, IL 62901
(618) 351-0130

Marion Location
2801 Civic Circle Blvd.
Suite 4
Marion, IL 62959
(618) 944-4505

Monday-Friday: 10am – 6pm
Saturday: 11am – 4pm

Contact us today! Call, email, or use the form to the left.



We are happy to offer Mail-In Repair services. For just an additional $10 shipping charge, you can mail your device to us, and once it is repaired we will mail it back to you good as new!